Frequently Asked Questions

What is Koyero?

Koyero Art is an art label by artist Ed Reininga. Koyero’s origins date back to 2005 in the Netherlands. The label was known at that time as Images from Within. Koyero Art sells Ed’s work in editions of 1 to a maximum of 100. Sales go through the online store


Who is behind Koyero?

Ed Reininga is the driving force behind Koyero. With a background in computer science, business administration and later transpersonal psychology, Ed has worked as a management consultant for large companies and government institutions in the Netherlands. Ed tends to do something completely different every 7-10 years. He finds it a challenge to reinvent himself. As an artist he is completely self-taught.


What are his sources of inspiration?

He feels a kinship with expressionism and artists such as Wassily Kandinsky, the Der Blaue Reiter movement and Mark Rothko.

Especially with the beginnings of abstract art. Strangely enough, already 100 years ago. Cubism and the Der Blaue Reiter movement explore new perspectives on art. The artists within the Blaue Reiter had no interest in any academic form of visual art or regulations about art. They saw emotion as the main element of the creative ability. An intriguing statement is: “In the emancipation of color, color must liberate itself from form.”


Why the Blue Reiter?

In Über das Geistige in der Kunst, Kandinsky says that color and sound have psychological effects on the human soul. He formulated a theory of timbre, which had a major influence on the development of twentieth-century art. According to Kandinsky, every color speaks its own language with its own expression and every color has a shape and soul. Different colors together will create an inner experience for the viewer. The different sounds in music, which together form a harmonious whole, will also evoke an inner experience in the listener. He calls this powerful effect that color and sound have on the human psyche ‘inner sound’ or ‘seelic vibration’.


Where can I see the works of art in real life?

Koyeo has a permanent exhibition in Koyero Gallery. Make an appointment to visit the gallery.


What is a Limited Edition?

Limited Edition means that a limited predetermined edition of a work of art is available. Once this edition is sold out, it is guaranteed that no more prints will ever be made. Koyero Art Editions are available in editions ranging from 10 – 100 signed prints.


What is a Unique Edition?

Unique Editions are exclusive works of art in an edition of 1. These are existing works of art of which enthusiastic customers have purchased the first and have purchased the remaining editions for a fee. Or it concerns works of art commissioned by customers.


Why does the price of a limited edition change over time?

Koyero Art Limited Editions are available in a limited predetermined quantity. We like to reward people who take action and act quickly. If demand increases in a run, the price also increases. So the first buyers get the best prices.


Will there ever be new editions of a sold out Limited Edition?

No. After the last edition has been sold, this artwork will never be reprinted.


In what dimensions can I order my artwork?

Works of art can be available in different sizes. This is indicated in the shop. To help you choose the right size, photos have been added of the available sizes in a representative room. If you cannot find a solution, please contact us for advice. You can also send us photos of your own situation with the dimensions of the available wall. We will then give you tailor-made advice.


Is the work signed?

Yes. Each unique or limited edition work of art is signed on the front by the artist. There is a Certificate of Authenticity on the back, with edition numbers, signed by the artist.


How should I hang the artwork?

Your Koyero Art artwork is always provided with a perfectly matching hanging system on the back of the artwork. With the right plugs and hanging hooks, the work of art can be hung on almost any wall without any problems.


How do I clean the artwork?

This is very simple, but beware of aggressive means.

Dust the artwork with a soft, clean cloth. Do not press or rub hard.

Do not use glass cleaner, abrasives or liquids such as acetone, bleach, turpentine, thinner or benzene to clean the work of art as these are far too aggressive and can permanently damage the work.


How do I place an order?

Choose the artwork in the shop, select the desired dimensions and add it to the shopping cart. Then click on checkout and simply follow the payment instructions.

If you need help with your order, please contact us. We are happy to help you.


Do I need an account to order?

No. You can simply order as a guest without creating an account. Creating an account does have advantages, such as:

– You can easily track the status of your order

– You will be the first to receive interesting news, promotions and other discounts for free



What are the shipping costs?

All works are shipped free of charge throughout the Netherlands.


How is my artwork shipped?

Your work of art will be carefully packaged and shipped by our own courier who knows how to handle valuable packages. The chance of damage is therefore virtually nil.

Of course, something can always happen during a shipment. Was your package damaged during transport? Then of course we find that very annoying. Take a photo of the entire work, of the damage, of the entire packaging and a photo of the shipping label. Email these photos to us and we will resolve this quickly and correctly.


When will my artwork be shipped?

Your artwork is custom made according to your specifications. Depending on the crowds, this takes approximately 10 working days. An appointment will be made with you for delivery.


Are your prices inclusive?

Yes, all amounts stated for the artworks include shipping (and VAT) within the Netherlands. We ship to other countries upon request at cost price.


Do you also deliver outside the Netherlands?

Yes, that’s possible. We ship to other countries on request. The shipping costs are in accordance with cost price.


How is my artwork packaged?

Each work of art is packaged according to need and therefore differently. In any case, Koyero and its transporters ensure safe transport. If you find packaging damage, report this to the driver, take photos and report it to us immediately. We will then ensure correct handling and that you will receive a flawless work of art in any case.


Can I track my order?

Yes, depending on the carrier, once your order has been shipped, you will receive a track & trace, phone call or text/email about the expected delivery.


Who are the costs of a return for?

Unfortunately, the return shipping costs are your responsibility. You can read more about this under Returns.


Complaints & returns

Where can I go with my complaint?

Unfortunately, it can sometimes happen that something goes wrong, for example that an order is damaged during transport. Very unfortunate of course. Of course we want to solve this neatly for you! Call or email us and let us know what you are not satisfied with.

You will receive confirmation of the complaint and will receive a substantive response as soon as possible (no later than 14 days after submitting the complaint, but almost always within one working day).


Can I return my artwork?

Your order will only be put into production once you have communicated your choices and placed the order. So truly custom work. Completely custom work is legally excluded from the right of return. That is also the case with us. For this reason, the right of withdrawal expires. Customization is when we deliver a work of art with specific wishes at your request, for example with specific formats. The general rule is that only products that are made based on an individual choice for the consumer and that cannot therefore be found in a stock somewhere are custom-made. And this makes these products one of the exceptions to the right of withdrawal.

This means that you cannot return your order. To be sure of your choice, you can call, email or make an appointment in the studio, where we can help you choose.


Can I return a sample?

Yes, that’s possible. A test piece refers to a work of art that is finished in the same quality as a unique or limited edition, but in a (much) smaller size of 20 x 30 cm. By means of a sample piece you can get a good impression of the quality for a low price before you possibly buy a unique or limited edition work of art.


Which purchases are covered by the right of withdrawal?

The right of withdrawal only applies to private consumers who purchase items remotely from Koyero, i.e. via the webshop, by telephone or email. In principle, this concerns all items in the webshop such as books, cards, posters, gift items, test pieces. Works of art in a larger format than test pieces are excluded from the right of withdrawal. This applies to unique works of art, works of art in limited editions and open editions.




Thank you for choosing Koyero. 

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